For vehicle owners in Milwaukee, routine maintenance is important to combat the damage done by extreme weather and rough roads. At the same time, urgent auto repairs are inevitable and frequently expensive. That’s why our partners at ConsumerAffairs researched the best auto repair in Milwaukee to help you find a trustworthy and cost-effective auto repair shop.
There are numerous auto repair shops in Milwaukee, and, in neighborhoods like Harambee or Sherman Park, you’ll even find several on the same street. When choosing a mechanic for routine repairs or an emergency fix, it’s critical to know what questions to ask and how to verify if the shop is a good fit for you. Try asking:
How long will the service take?
Do you use aftermarket or original equipment manufacturer parts?
Do you use high-quality paint for collision repair?
Is the shop secure and insured against theft or fire?
You’ll also want to ask about any warranties on your vehicle, parts or labor. If you purchased your car new, it’s likely that the warranty will cover your repairs if it’s been less than three years or 36,000 miles. Many shops will have warranties on their parts and labor, but you’ll need to ask since mechanics’ warranty policies vary considerably.
Although Wisconsin law doesn’t require licensing, it’s crucial to make sure that your chosen shop has some credentials. Many shops will have certificates from the National Institute for Automotive Service Excellence and have their credentials posted. Reputable shops will often only hire ASE-certified technicians.
If you drive a high-end or imported car, ask if your mechanic has been certified to repair or has experience with your model.
Other ways to verify that your auto repair shop is a suitable fit:
Check reviews online. Compare multiple different websites and look for trends in the reviews.
Check the Better Business Bureau. One of the most common complaints on the BBB’s website is for auto repair shops. Look up your desired shop to see what complaints it has against it.
Ask family and friends. If your nearby friends, family and neighbors have the same vehicle as you, these recommendations can be especially helpful.
Try out the shop. Before an urgent and expensive problem occurs, book an oil change or another small maintenance job at the shop so that you can evaluate them with no pressure.
Auto repair shops in Milwaukee are not allowed to perform a repair without authorization. Auto repair shops are required to document approval before beginning a repair over $50 and cannot knowingly underestimate the price or amount of time it will take to complete the service.
Mechanics are also required to provide a detailed invoice after the repair is complete. If an auto repair shop fails to comply with these laws, the customer is entitled to double the damages for any monetary loss, court fees or attorney’s fees.
How to save money on auto repair in Milwaukee
One of the simplest ways to save money on auto repair in Milwaukee is maintaining your vehicle to avoid costly malfunctions. Your owners manual should include a maintenance schedule for timely check-ups. You can even do simple maintenance checks, such as for your tires, oil and fluids.
When you visit an auto repair shop in Milwaukee, always make sure to get your estimate in writing. In Wisconsin, every repair shop must provide you with a written estimate if the bill exceeds $50. Receiving a written estimate allows you to view the itemized costs and make sure you don’t pay for unnecessary services.
Some tips on finding the best deal for your repair:
Always get a second opinion. Waiting a day or two to compare estimates is always worth the wait and can save you a lot of money. Consult at least one other mechanic to verify that the repair is necessary.
Search for discounts. Check online to see if there is a coupon for routine maintenance such as an oil change or new brakes. Discounts are more common if you’re going to a larger shop.
Once you’ve done your research, compare the shops’ workmanship, price and reputation to pick the right one for you.
Based in Milwaukee, Riverside Automotive is an AAA Approved Auto Repair facility that services both domestic and imported vehicles. This company has been family-owned and -operated since 1923. Their technicians have more than 100 years of combined experience. Riverside Automotive offers pick-up and delivery services, as well as a shuttle to downtown.
Oguis Auto Repair
This Riverwest auto repair shop opened in 2007 and has been providing impeccable service to the surrounding neighborhoods ever since. Customers of Oguis Auto Repair say that this is an honest and trustworthy shop and that the prices are affordable.
Greitens Auto Service
Greitens Auto Service has been serving Milwaukee since 1973. This family-owned business offers competitive prices and puts customer satisfaction first. Customers of Greitens Auto Service say that all of the mechanics are friendly and the service is quick, honest and affordable.